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C Patters
2nd February 2019, 02:12 PM
Does anyone know what's wrong with ZNG as she hasn't flown since the 24/1?

Looks like its causing a few issues with the network with QF29 cancelled today & 744's are having to sub in for some sectors out of Melb which should have been done by 789 i.e. MEL-SFO 31/1 was operated by OEH
Adam W
2nd February 2019, 06:21 PM
I believe it was damaged, not sure when, where or how.
Max C
2nd February 2019, 06:34 PM
I heard by a catering truck.
C Patters
3rd February 2019, 06:47 AM
Wow that’s not good news if that’s the case given how new the aircraft is & not to mention the cost involved to fix it!
Rowan McKeever
3rd February 2019, 02:03 PM
It was a set of maintenance stairs, around 24 Jan. I believe it’ll be out of action for another couple of weeks for repairs.
C Patters
3rd February 2019, 02:22 PM
Thanks Rowan for the update.
Geez not a good result given how new the aircraft is & already needing repairs for an incident with should not have taken place.
QF29 cancelled again today
Anthony F
6th February 2019, 08:57 AM
Heard they were runaway stairs from the virgin terminal that hit the 787
Mick F
13th February 2019, 07:50 AM
Accidents happen. It’s not what I would call major damage.
C Patters
13th February 2019, 09:14 AM
Very true Mick!
Any update on a date of when she will be returning to service?
MarkR
13th February 2019, 11:11 AM
Accidents happen. It’s not what I would call major damage.

Sounds similar to the recent (2016) Brisbane storm where runaway stairs took out a few aircraft https://www.news.com.au/travel/travel-updates/plane-thrashed-as-wild-storms-hit-brisbane-airport/news-story/5d770e1ff05376e33e4c877d1f094463
David C
14th February 2019, 07:54 AM
It begs the question as the the complexities of repairing a carbon fibre airframe compared to a conventional type .
Dave
MarkR
14th February 2019, 06:34 PM
The Ethiopian repair did give some clues :

http://old.seattletimes.com/html/businesstechnology/2022097759_787repairxml.html
David C
15th February 2019, 11:23 AM
Accidents happen. It’s not what I would call major damage.

Minor damage on a 737 can turn out to be major damage on a 787 . A repair taking maybe a day on a conventional type can turn into weeks on a carbon fibre airframe . As more 787’s enter service , this incidence will obviously become more commonplace .
Dave C
C Patters
17th February 2019, 12:08 PM
ZNG back in service today operating MEL-HKG