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View Full Version : Tigers Anzac Day rip off exposed


Matthew Chisholm
24th April 2009, 02:37 PM
Ben Sandilands writes:


Tiger Airways launched a blatant Anzac Day rip off this morning leaving itself open to prosecution under the Crimes Act and by the ACCC.

It announced a special ANZAC Day sale "with more than 30,000 FREE seats" for travel between 1 June and 30 September.

Two problems. The use of the term ANZAC is protected under Australian law from commercial exploitation except under very limited and specific conditions which include the prior approval of the Veterans Affairs department.

And under ACCC rules an advertised free seat or fare means $0.00, not $0 plus airport charges and GST of between $22.08 and $35.13 plus a "convenience fee" of $5.

The ACCC’s rule on domestic air fares and the law in relation to GST prohibit the breaking out of that tax and other sub components of a fare and compel the advertising of the full price of the goods or services being offered to the consumer.

The national president of the RSL, Major General Bill Crews said this morning, “Potentially Tiger is in breach of the act in relation to the protection of the names Anzac and Anzac Day from commercial exploitation".


I note that particularly in this case we are not talking about air fares available for use on Anzac Day, which could have been of benefit in relation to reunions and the commemoration of the day.

The first flights on offer under this Anzac Day sale are not available until June.

The whole purpose of this exercise seems to be to associate the commercial sale of seats for use in a general sales promotion with*Anzac Day and has no proper association with the observances of this day, and this is of considerable concern.

The Minister for Veteran Affairs Alan Griffin is in France in advance of ceremonies marking Anzac Day, but guidance issued by the department is that this is a most serious issue and that approvals for activities which associate themselves with Anzacs or Anzac Day must among other things be directly related to its observance.

All of which makes Tiger Airways Australian managing director Shelley Roberts sound rather grubby.

Roberts spruiks the FREE ANZAC Day sale in the media release saying: "ANZAC DAY (her emphasis) is a special time for Australians to unite for commemorations."

"As Australia’s true low fare airline, we’re thrilled to offer consistently the lowest airfares across the country so Australians can come together or take a well deserved break, more often,” she is quoted as saying.

This crass drivel might pass for typical low grade PR on an ordinary day, but this is about Anzac Day and this effort to cash in on it by the Singapore Airlines controlled token low cost entry in the Australian market is offensive and illegal.

Under the relevant parts of s.4B of the Crimes Act as applied to an Anzac Offence a person can be imprisoned for up to 12 months or fined $6600 or both, and a body corporate can be fined up to $33,000.

Earlier this week a Perth brewery renamed a special brew made to a World War 1 recipe a "Memorial Ale" to avoid infringing the act protecting the word Anzac from commercial exploitation.

Apart from permitted social and fund raising events on the day, the only widespread commercial use of the term Anzac that is allowed is in relation to Anzac Biscuits and they have to conform strictly to the original recipes.

taken from crikey newsletter

Justin L
24th April 2009, 02:50 PM
The term "Anzac" has been removed from Tiger's website and now just says "Free Seats". The ACCC inclusive pricing still isn't amended though.

NickN
24th April 2009, 03:31 PM
Trust a foreign owned carrier to blatantly disrespect the ANZAC name and tradition. The Australian executives at Tiger in Australia who are involved with this should be truly ashamed of their actions and be called to resign immediately.

The fact that the seats aren't even for use on ANZAC day to help diggers re-unite with old friends or be with family is also disgraceful.

Sarah C
24th April 2009, 03:38 PM
Well Tiger got what they want - publicity. That press release in itself is cringeworthy and Sandlilands comments are spot on.

I wonder how many people booked the "free seats" and realised the true cost once they actually booked it.

Rhys Xanthis
24th April 2009, 04:06 PM
check out todays jetstar friday frenzy...absolutely insance prices.

if i had a reason to go to melbourne or adelaide for a day i would!

Montague S
24th April 2009, 04:13 PM
Trust a foreign owned carrier to blatantly disrespect the ANZAC name and tradition. The Australian executives at Tiger in Australia who are involved with this should be truly ashamed of their actions and be called to resign immediately.

The fact that the seats aren't even for use on ANZAC day to help diggers re-unite with old friends or be with family is also disgraceful.

more Australian's disrespect ANZAC day than you could wrap your head around...get over it, just look at the moronic tree-swingers that organise fanatics tours to Gallipoli, that is cringeworthy if I ever saw it.

as for the tradition, its lost and was lost long ago, christ, we name a damn biscuit after the day..your faux outrage is only surpassed by your blatant bias against a foreign carrier.

Michael Mak
24th April 2009, 04:17 PM
Trust a foreign owned carrier to blatantly disrespect the ANZAC name and tradition. The Australian executives at Tiger in Australia who are involved with this should be truly ashamed of their actions and be called to resign immediately.

The fact that the seats aren't even for use on ANZAC day to help diggers re-unite with old friends or be with family is also disgraceful.Does people getting drunk in the name of ANZAC counted as 'disrespect'? If so, we got plenty of example locally.

Andrew P
24th April 2009, 04:38 PM
Trust a foreign owned carrier to blatantly disrespect the ANZAC name and tradition. The Australian executives at Tiger in Australia who are involved with this should be truly ashamed of their actions and be called to resign immediately.


crap, welcome to the real world

a much more important story Krispy Kreme Legal crunchtime: Vo-Vo v Dough-Vo affects more Aussies

http://www.smh.com.au/national/legal-crunchtime-vovo-v-doughvo-20090424-ahnm.html

hope KK wins

Nigel C
24th April 2009, 04:47 PM
as for the tradition, its lost and was lost long ago, christ, we name a damn biscuit after the day..your faux outrage is only surpassed by your blatant against a foreign carrier.

For those that don't know, the ANZAC biscuit is more of a symbolic reminder of the army's hardtack biscuits that were commonly 'fed' to the soldiers of the Gallipoli.

Darren Butterworth
24th April 2009, 05:30 PM
I had no idea until I heard it on 2GB today, that the SAO is more of a symbol for the Diggers than the ANZAC bikkie, because it is what they actually ate.

SAO = Salvation Army Ordinance

Un-soggy of course

Torin Wilson
24th April 2009, 06:36 PM
Pretty sad that $38 airfares are being called ripoffs...

NickN
24th April 2009, 07:18 PM
more Australian's disrespect ANZAC day than you could wrap your head around...get over it, just look at the moronic tree-swingers that organise fanatics tours to Gallipoli, that is cringeworthy if I ever saw it.

as for the tradition, its lost and was lost long ago, christ, we name a damn biscuit after the day..your faux outrage is only surpassed by your blatant bias against a foreign carrier.

..... and no wonder they disrespect it with attitudes like yours. For your information I have not lost any respect for our servicemen and women and for you to claim otherwise I find disgusting.

Many Australians still observe and respect ANZAC day traditions and I refute the claim that many Australians disrepect one of our most important national days of recognition and rememberance.

I don't give a crap about Tiger, but the fact they are foreign owned just shows even more that they have no interest in Australia or its people by using a national day of rememberance to sell a few not so free tickets. And shame on Tiger management for allowing it to happen. They'd rather sell a few seats than place the importance on ANZAC day that it deserves.

Andrew McLaughlin
24th April 2009, 07:55 PM
Geez Nick, chill out! If you respect it, do it in your own way and live and let live mate!

Monty just pointed out that heaps of people don't respect it, not that HE doesn't. That the day has been commercialised to the *****house is unquestionnable, and in that, I agree wth him!

Grahame Hutchison
24th April 2009, 08:18 PM
We may have lost all the original ANZACs however there are still many service men and women who have put their life on the line in WW2, Korea, Vietnam, Iraq, Afganistan, and the list goes on. What does amaze me is the growing number of young people who have made their way to ANZAC Cove and France etc. to try and understand the sacrifice thay made and pay their respects. Those interviewed on Today Tonight this evening were genuinely emotional about the whole experience, and I am sure I would feel exactly the same if I eventually cross the visit off my "Bucket List".

Tiger using the term ANZAC for a commercial purpose is inappropriate and I am sure they will cop some flack over it, especially as it was somewhat deceptive.

NickN
24th April 2009, 09:01 PM
Geez Nick, chill out! If you respect it, do it in your own way and live and let live mate!



Your absolutely right Andrew, and my apologies to Montague. Even though I am of the "younger" generation my grandfather has always taught me to respect all service men and women, especially ANZAC day, I was just upset at being accused of feigning outrage. I hope Montague can understand I am genuine and my opinion of Tiger is not entirely due to the fact Tiger is foreign owned. Had an Australian airline or company done the same I'd be just as upset.

Lukas M
25th April 2009, 12:23 AM
The term "Anzac" has been removed from Tiger's website and now just says "Free Seats".
It never said "Anzac" to begin with. What you see there is what you get, and apart from the media release, you wouldn't have know that Anzac Day had anything to do with it..

This sale seems to be just a big publicity stunt etc.. before JQ's 5th Birthday sales next week..

D Chan
25th April 2009, 12:40 AM
..... and no wonder they disrespect it with attitudes like yours. For your information I have not lost any respect for our servicemen and women and for you to claim otherwise I find disgusting.

Many Australians still observe and respect ANZAC day traditions and I refute the claim that many Australians disrepect one of our most important national days of recognition and rememberance.

I don't give a crap about Tiger, but the fact they are foreign owned just shows even more that they have no interest in Australia or its people by using a national day of rememberance to sell a few not so free tickets. And shame on Tiger management for allowing it to happen. They'd rather sell a few seats than place the importance on ANZAC day that it deserves.

I don't take the view they did it intentionally to offend the ANZAC day traditions, though I certainly believe they didn't do their research and definitely was a bit stupid to have gotten themselves in such a messy situation.

Arthur Boy
25th April 2009, 11:09 AM
Inappropriate, Amateurish, Inexperienced, Uneducated, Asinine, Poor Judgement, Headline Grabbing, Deceptive, maybe.

A personal insult, a slur on our brave and much loved and respected men and women services veterans, I think not.

Public shaming for denigrating one of our sacred terms, and days, deserved.

Some sort of public apology, perhaps with some non-profiteering sign of remorse, appropriate.

Apart from all that, accept it as a major corporate c**kup, and move on.

Bruce Bramwell
28th April 2009, 09:23 AM
What about people selling anzac Cookies?

NickN
28th April 2009, 09:31 AM
In order to call a biscuit an ANZAC biscuit the manufacturer has to adhere to a very specific recipe when making them (correct ingredients etc). I also believe they get permission from the relevant departments before marketing them as such. Arnotts has a long running tradition of making ANZAC biscuits.

Bruce Bramwell
28th April 2009, 04:41 PM
Then, what about people that say Open Anzac Day?