Maikha Ly
20th April 2013, 05:29 PM
Setting aside the airline, and people's views on low cost carrier, I found the video in this article to be insightful particularly on showing the coal face of an airline's operational department. The article and video can be found below:
http://www.news.com.au/travel/news/top-secret-inside-an-airlines-headquarters/story-e6frfq80-1226623419857
http://www.news.com.au/travel/news/top-secret-inside-an-airlines-headquarters/story-e6frfq80-1226623419857