Quote:
Originally Posted by Adam P.
Ever tried organising multiple buses at short notice?
It ain't easy!
|
As you can see from the photos, Adam, they DID organise a fleet of Murrays buses - my comment related to where the buses went (Canberra rather than Sydney).
I'm not trying to be overly critical. Objectively the thing was not brilliantly handled and there ought to be contingency plans for this kind of event - it's not so remote as to be unexpected and the adverse consequences warrant a bit of forethought being put into planning for such things.
According to a recent risk management magazine Qantas practises state of the art 'iceberg risk' management. Perhaps they need a bit more practise. As a shareholder I want the company to do better next time! The reputational and goodwill damage in my view is more expensive than the preventative planning is likely to cost.