I agree that QF is unfairly criticised by many people in relation to its in flight service. In fact, QF is unfairly criticised full stop. Although QF is not my favourite airline, my experiences with QF have almost always been favourable.
Admittedly I live in Perth and use QF mainly for flights to and from MEL, SYD and SIN. But the fact is that the Y class service I've had on those flights is consistently just as good as I've ever experienced on just about any other airline. What more could you reasonably ask for than that, at the prices QF charges?
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