Quote:
Originally Posted by Steve S... 2
Hi...
I have a work colleague with a bit of an issue over a booking.
He holds a credit with Qantas, for a cancelled flight.
He would like to book a new flight which includes a "QF flight" plus a QF flight "operated by Cathay Pacific".
The travel agent has told him he cannot use the credit towards the QF flight "operated by Cathay Pacific".
Is this true?
Thanks,
Steve S
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The simple answer would be to not use a travel agent for credit, most don't like working with credit or frequent flyer points and will find any excuse to avoid dealing with it.
In a case like this ring and deal with the airline direct - most likely save money on the booking as well!
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