Mmm isn't it though, Nigel.
Truth is, CEOs are often tasked with the ugly and unenviable role of making cuts and doing things the general populous don't / won't like. The good ones achieve their aims and, by yesterday's indications, it seems AJ is in this camp.
I can honestly say that, despite the 3,800 FTE cut from QF so far, the attitude and service from the onboard and ground crews has been second to none in the last 8-12 months. The old QF seems to be coming back.
Well done to AJ, and well done to his team! Sterling effort everyone