January 2007
LGA-YYZ
Flying with AA
After an argument over fare price with a town car driver meant that we were slightly late to check in, this was the scene at La Guardia moments after we joined the check in queue...
Attachment 40
Fortunately gold FF status meant we could use the AA first class check in counter, because the economy lines snaked around the inside and outside of the building, right out where kerbside check-in normally is. It was chaos.
Baggage screening equipment - which at LGA is located in the terminal in front of check in due to a lack of room out the back - had broken down. No bags were being screened, therefore none were being loaded onto aircraft. Somewhere in there are is our luggage.
AA had to rebook every single person in the queue because no-one was able to get to their scheduled flight on time. Our check in rep had a tough time too, because my ticket was a paid J ticket but my wife was travelling on a Round-the-World QF FF award ticket. He virtually had to rebook everything for us - took him nearly an hour.
Eventually got on a flight to YYZ and didn't expect any of our baggage to make it. Miraculously, our 9 month old daughter's gear (portable cot, suitcase and pram) made it on the same flight. Our suitcases didn't arrive for two days, eventually via fedex to the door in the outer suburbs of Toronto.
So a bit of mixed fortune.