[Clarke P]

In my opinion, from your summary..

- The crumbled biscuits should have been hand-vacuumed.. they should (but probably can't or don't) keep a little one onboard for such problems..
- Fingerprints on windows too little a matter to spend time on, unless the fingerprints were in chocolate or something. (when time is money)
- If the tray table wasn't down when they were cleaning the cabin, they probably had no idea, and if they did they probably risked that you wouldn't use your tray table (not everyone does).
- The wet seat should have been wiped or something.. your seat is the epitome of your flight.. plus it would have been a noticeable enough and relatively important thing to attend to.

So in summary, I think the biscuit thing and the wet seat should've been dealt with, whereas the other two issues were too minor to deal with in such a short time.

InterCons (5 star) R/A's enter/change sheets/vacuum/wipe mirrors & windows/dust/clean bathroom/replenish tea&coffee.. whereas one of FormuleOne's (3 star) R/A's change sheets/vacuum/clean bathroom.

It is a little more crucial for FormuleOne to have rooms available on time than InterCon, as InterCon have more ways of dealing with such situations than FormuleOne.

Thus, OTP is more crucial for Jetstar than for QANTAS, etc.. because QANTAS have stronger ways of backing themselves.. so they have a little more time to pay attention to detail.