Thread: Jetstar among world's best
View Single Post
  #6  
Old 21st May 2008, 06:04 PM
Chris Tully Chris Tully is offline
Banned
  
Join Date: Apr 2008
Posts: 92
Default
That is correct. SalesForce have been the provider of the Jetstar Call Centre from day one.

I was not aware that there was outsourcing to Malaysia. If anything, this would be overflow, however the Melbourne based call centre is 24 hours...
Reply With Quote