LHR to AKL BA15/QF 163 10-Apr-08 - I arrived in Auckland for a wedding the next day, but alas no bag with suit. But I had no clothes for the next 24 hours. Air NZ in AKL were great in letting me hire a suit, but no help for anything in the next 24 hours! The bag arrived the next day but to late for the wedding. My bag was in Sydney with no tags as to where it was supposed to go, they tracked me from the name and address tag. Now why they did not look that up ealier with my QF FF number to see what other flights I had booked I will never know, but hey I got it in the end.
Alitalia on the other hand in August 2005, Rome to Dublin, well never seen the bag since.
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