Excuse for Not Attending to Call Button on Int'l Flights

[D Chan]

Originally Posted by Simon L.

Being someone who works in the same industry, I hate to be complaining about any individual staff, given the CSM's sincere apology and this mindset, I finally decided not to write to Qantas customer services.

Simon,

I have witnessed on many occasions that people press the wrong button and made the flight attendant come only to be turned back. However I agree 100% with you that the excuse you received is a poor one and frankly highlights the poor attitude of some of the crew. I think you still should complain because frankly they won't learn or 'get it' until they are told how bad this is. I hope you have recorded the name. The CSMs are usually quite experienced and may or may not have the opportunity given the flight attendant. I would write to complain about the F/A and commend the CSM. The CSM deserves it, so does the F/A.

Think of it this way - you will be doing the airline, and other passengers a big favour!

Having said that when crew fly to mainland chinese destinations and india for example, the situation gets quite bad.

Originally Posted by Andrew P

my opinion is any one who presses the call button to get a drink etc. is lazy bugger

get off of your **** and walk to the galley, the exercise will do you good

Banjo

exercise will do you good with DVT, but it's socialising with the F/A that will do you better