Jetstar 330 Broken down in Bangkok

[Fred C]

If they let the passengers off.........
1/ They go to the bar/shops/somewhere in the terminal.
2/ Aeroplane is fixed, call passengers for boarding
3/ Passengers in bar too drunk to hear call, passengers in shop don't hear call
4/ Passengers that don't turn up, have to have baggage offloaded, could take up to two hours to find all the bags.
5/ After two hours off loading bags drunk passenger turns up, then gets upset at not going.

So...four hours of fixing then two extra hours of bag offloading and passenger finding makes six hour delay.

Thats why they don't let the passengers off for a four hour delay.

[Chris Fox]

I think you are a bit off the mark there Fred, I would say it's normal for pax to be let off in a 4 hour delay, despite all the potential issues you raise.

[James Smith]

The original quote stated, "...the time to take the aircraft back to the terminal building..." Does this mean the aircraft had actually left the gate before the problem was detected and was fixed somewhere on the taxiway or maintenance area or near the golf course?

Or maybe the quote was off the mark.

[Tim C]

I struggle to see how this is news and discussion worthy.

[Owen H]

Its normal to let passengers off for a 4 hour delay if you know it is going to be a 4 hour delay.

Usually these things start as a 30 minute delay, then roll from there, by which point its really too late to take people off without delaying them even more.

[Philip Argy]

Good to get the balance - thanks for the post