I have never been a big fan of Qantas, and I'm even less of a fan of Alan Joyce.
The difference between Qantas and other airlines becomes apparent when using Qantas and another airline for connecting flights. That way, you get a direct comparison between two airlines.
Dr Andy Schmulow, an academic at Wollongong University, has made a very
direct appraisal of Joyce and Qantas's performance in recent years. I found his YouTube video on the whole Qantas debacle to be one of the most honest and accurate reviews of the slimy standards of this once great iconic Australian airline:
https://www.youtube.com/watch?v=F9rsGQWg23Y
Your thoughts?