Quote:
Originally Posted by Andrew McLaughlin
The people at the desk themselves were very pleasant but they just looked lost, so I can only assume there was little direction coming from middle management. After working in hotels for 15+ years, I know $h1t happens with computer systems, but surely a manual system shouldn't take 90+ minutes to get started and then another 60+ to board an aircraft!?!?!
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wouldn't be surprised if they looked lost because they wouldnt have encountered such a situation before. But goes to show how important computers are nowadays and how reliant we are on them.