Exactly as said above, this is not america, TT can not fly back with any pax unless they had a minimum of 4 Crew. Sure, so they after they got back to Melbourne they could have sent out a new crew (1% chance of finding new crew), but thats two empty sectors, and not a hope in hell Tiger Management would want to throw away that much cash, so they went for the cheaper option. Propping pax up.
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Telling customers they have a 3 day delay is just being ridiculous.
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And for those who know, there was hardly any of them who had to wait 3 days. Seing its a Saturday, plenty of affordable fares still sitting there if they really want to get home on all carriers. Some people just push it that little bit extra and get the attention and cry like Babies.
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Exactly. As I said earlier, I can understand, this incident would cause an overnight delay. However for it to last more then 24 hours is dumbfounding.
Why couldn't Tiger look up their scheduled passenger numbers for the following days flights (eg. on their MEL-SYD route) and pick the flight which had the least number of passengers and cancel that flight.
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Because they were all full and the Sydney weather forced the cancellation of more flights the evening before than HBA, so they needed to get those morning yssy runs done. Current schedules cannot really take any mega delays, due to flights operating close to OOL, SYD curfews which take up the majority of the flying.
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Like all airlines Tiger would have operated a reduced scheduale on Saturday
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Tiger dosn't have a reduced schedule on a Sat. There are morning Perth runs which take the heat of the extra frequency routes that are reduced.
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A shortage of staff or aircraft??
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If there was no curfew in SYD they would not have all these problems when the weather turns ugly.
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Does not surprise me with Tiger Airways at all. My sister flew with them earlier this year Melbourne-Sydney-Melbourne and coming up was fine, except going back was terrible. Plane was delayed 1.5 hours with no reason given at all, which meant when she arrived into Tullamarine she missed the shuttle to Moorabbin. She then had to get the skybus (the shuttle had already been paid for) into Southern Cross and get a taxi from there. Meant instead of getting home at a civilised hour she did not get home till 1.30am. She swears she will not fly with them again.
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Welcome to the world of LCCs. 1.5hr delay is nothing these days.