MESSAGE ON EASTER DISRUPTIONS FROM QANTAS CEO ALAN JOYCE
Joyce has issued pretty strong comments, here are just some
Quote:
Qantas has recently experienced major disruptions to our international network. You may have been affected directly or indirectly by the disruptions, or seen the media coverage and speculation about Qantas safety and maintenance standards.
As one of our valued customers, I wanted to be in touch with you directly about this. I want to apologise if you were affected personally by the disruptions. I know that Easter is a special opportunity to unite family and friends, and I sincerely regret any frustration and anxiety you may have experienced due to the delays.
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The first thing to say about each of the four incidents is that safety was never an issue. These were mechanical issues: at no time did they represent safety threats....
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good to see QF are at least addressing the press