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Old 9th April 2010, 11:00 PM
Bob C Bob C is online now
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Join Date: Mar 2008
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I have confidence in QANTAS.

It's refreshing to see the CEO of a large company being proactive to admit that there were problems, apologise to those affected and take steps to solve the problems.

Consumers can't expect more than that and I hope that Mr Joyce is seen to be trustworty and that his honesty will restore confidence in the company and that his attitude filters through to the staff.
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