Ryanair to totally abolish check-in desks

[Al.B.SYD]

Originally Posted by Sarah C

Interesting but logical move. You would hope that airlines end up with both online check in and kiosks as the way to check in - while most tickets are booked on the net, not everyone can get access to a computer (and printer) within the time of thier flight. Internet connections also go down as well - you just hope they keep kiosks for those who don't have access to the net within 24 hours of thier flight.

Ryanair actually have a 14 day prior departure on-line check-in time period.

[Ash W]

Originally Posted by Owen H

...

Personally, I still don't understand the advantage of online checkin for an airline... I far prefer the kiosk idea. At least then you know that your passenger is at the airport, and can start allocating standby seats far earlier than if you wait until door close time to find out they never got out of bed in the morning!

As to charging for the toilet... a publicity generating exercise. They won't do it, as one passenger choosing to use a bottle rather than pay for the toilet will be incentive enough!

It makes me glad I don't have to work for these loonies though!

I am with you on the on-line/kiosk check-in thing for people with bags. It makes sense though for people with carry on though. What savings does it actually give? BA at Heathrow T5 (and Dublin) seem to have gone this way, people are expected to have checked-in online or use the kiosk then go to bag drop.

With the toilet issue I saw the interview with O'leary or what ever the Ryan Air's CEO is called and it seem to me to be a joke that has been quoted and taken well out of context.

[Steve Crook]

Most of my flyng is done with cabin baggage only and I check in online. Occasionally, when I do have luggage, I have checked in online (I like the seat selection aspect of that) then used the "drop bags" counter. My observation of that though has been that on more than one occasion the queue at the "drop bags" counters were way longer than at the regular check-in counters. So that does indicate that many more people are checking in online, but the time saving aspect of that at the airport seems to be reducing as more and more people do this.

[Graham B]

The 'pay to use the loo" suggestion seems like a S_ _T HOUSE idea to me

Benjo