Forcing passengers to print own boarding passes 'illegal'

[Ryan N]

Forcing passengers to print own boarding passes 'illegal'

January 17, 2011 - 12:43PM

A judge in Spain has ruled that Irish low-cost airline Ryanair cannot charge passengers for failing to print out their own boarding cards, in a decision made public Friday.

The judge was ruling on a case brought by a Spanish lawyer, Dan Miro, who was charged the standard Ryanair fee of 40 euros ($A54) for failing to print his boarding card before a flight.

"The normal practice over the years has been that the obligation to issue the boarding card has always fallen on the carrier," Judge Barbara Maria Cordoba of the Barcelona commercial court said in the ruling.

"I declare unfair and therefore void the contractual clause in which Ryanair obliges the passenger to be the one who brings the printed boarding pass to travel or face a penalty of 40 euros."

Ryanair can still appeal the ruling.

The Consumers Union of Spain (UCE) hailed the decision, describing Ryanair's policy on boarding cards as "abusive."

"International air traffic laws, to which Ryanair is subject, oblige a transporter to provide the travel document," it said in a statement.

Ryanair said in September it had overtaken Spanish flag carrier Iberia as the largest airline in Spain in terms of the number of passengers carried.

AFP

[Philip Argy]

It shouldn't be too hard to flip the arangement so that you get a discount for agreeing to print your own boarding pass, and if you don't print it when you agreed to do so, they'll charge you a service fee to print your boarding pass

[Paul f.]

Originally Posted by Philip Argy

It shouldn't be too hard to flip the arangement so that you get a discount for agreeing to print your own boarding pass, and if you don't print it when you agreed to do so, they'll charge you a service fee to print your boarding pass

Come on Philip what next, bring your own seat.

[Philip Argy]

I think some Asian airlines are contemplating standup for short routes - not sure what the brace position would look like!

[Brad M]

Originally Posted by Philip Argy

It shouldn't be too hard to flip the arangement so that you get a discount for agreeing to print your own boarding pass, and if you don't print it when you agreed to do so, they'll charge you a service fee to print your boarding pass

Tiger is doing a similar thing now..
online check in.

[Peter Agatsiotis]

Heard something about this on the radio earlier. Didn't quite get the whole story but from what I can gather, Qantas and Jetstar are about to do something similar.

[D Chan]

in 10 yrs or maybe even 5 years time maybe we won't even need boarding passes anymore, well actually we don't really need it now with the use of mobile devices.