Have already received my call from Qantas advising downgrade from First (mid-Oct flight SYD-HKG), and offering to change to business with differential refunded, or full refund without penalty. Opted for a full refund, and gave feedback that in anticipation of their call I had already rebooked with SQ with a much cheaper first class fare than I had paid via QF in the first instance.
They are also looking into a possible refund for airport hotel I had booked via QF website as I was going to be staying the night before the flight (not needed now with change to SQ). The airport hotel was a non-refundable pre-paid when I booked, so very reasonable if they give consideration for that – FF status might help.
An inconvenience for me to change things around but not a huge issue; and I hope other first class pax don’t give the QF staff a hard time for what is an unenviable task of making those calls for existing bookings. I’m taking a bigger picture view that the A380 to DFW is a good outcome, and still other options to Asia.
Also, somebody posted on another forum about the EK 77W first class option SYD-BKK, and how it doesn’t synch in with viable layover timings to the BKK-HKG A380 service. Just bear in mind that on their B77W first cabins (8 seats), EK only allocate half of those (4) to the QF codeshare, so may be limited seats. Although I flew the inbound CHC-SYD tag of that B77W flight a few weeks ago and was the only one in the first cabin. Getting people onto QF metal in business is understandably their preferred fix though.
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22nd May 2014, 07:40 PM
Hybrid Mode
